Microsoft Zune affected by 'bug'

News Type: Event — Seeded on Wed Dec 31, 2008 7:48 PM EST

Article Source: BBC News

A software bug has affected 30GB first generation versions of the Microsoft Zune digital media player, affecting thousands of customers worldwide.

The company said it was aware of the problem, and offered advice to Zune users on how to solve it.

Customers have reported that their devices refuse to boot up, and freeze when the start-screen appears.

The Zune was launched in 2006 as Microsoft's contender to Apple's highly successful iPod player.

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{"commentId":4620613,"authorDomain":"SthPacific"}

SthPacific

Its pathetic really :( They cant even get that right :?

{"commentId":4620613,"threadId":"457879","contentId":"2263333","authorDomain":"SthPacific"}

2 votes

#1 - Thu Jan 1, 2009 4:26 AM EST

{"commentId":4620721,"authorDomain":"redwolf"}

Red Wolf

It seems the official response is to do nothing. They're claiming it's a leap year bug and reckon it will fix itself on 1 January. However, they didn't specify 1 January of which year.

{"commentId":4620721,"threadId":"457879","contentId":"2263333","authorDomain":"redwolf"}

2 votes

#1.1 - Thu Jan 1, 2009 5:31 AM EST

{"commentId":4620893,"authorDomain":"SthPacific"}

SthPacific

We shall see comrade Red Wolf. by the way Happy New Year to you too ;)

{"commentId":4620893,"threadId":"457879","contentId":"2263333","authorDomain":"SthPacific"}

2 votes

#1.2 - Thu Jan 1, 2009 7:49 AM EST

{"commentId":4622575,"authorDomain":"redwolf"}

Red Wolf

Yeah, but it would mean that we'd have to track down someone who actually bought one of the dodgy devices. That may be harder than you think. I've never seen one in the wild.

{"commentId":4622575,"threadId":"457879","contentId":"2263333","authorDomain":"redwolf"}

2 votes

#1.3 - Thu Jan 1, 2009 12:35 PM EST

{"canLink":false,"threadId":"457879","isPrivate":false}

Leap-year glitch freezes Zune MP3 players	CNN	Wed Dec 31	0
Original Microsoft Zune confounded by leap year, shuts down	The Seattle Times	Thu Jan 1	4
Microsoft blames leap year for Zune freeze	Associated Press	Wed Dec 31	118
Every 30GB Zune Bricks Last Night	Ars Technica	Wed Dec 31	1
'Zune 30 Midnight Meltdown' Angers Music Lovers	Yahoo! News	Wed Dec 31	2

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Microsoft Zune affected by 'bug'

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